UA
Posted 3 days ago
Airport Customer Service Agent (Delta) LIH-RR
Unifi Aviation, LLC
📍 Waimea, US
Part-timeFull-time
Job description
<article class="article article--details regular-fields--cols-2Z js_collapsible"> <div class="article__header js_collapsible__header"> <div class="article__header__text"> <h3 class="article__header__text__title article__header__text__title--6"> <i class="article__header__text__title__icon fv fv-address-book-o fa-fw" aria-hidden="true"></i> General information </h3> </div> </div> <div class="article__content js_collapsible__content"> <div class="article__content__view"> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Job Title </div> <div class="article__content__view__field__value"> Airport Customer Service Agent (Delta) LIH-RR </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Date </div> <div class="article__content__view__field__value"> Tuesday, June 30, 2026 </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Entity </div> <div class="article__content__view__field__value"> Unifi Aviation, LLC </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> State </div> <div class="article__content__view__field__value"> Hawaii </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> City </div> <div class="article__content__view__field__value"> Lihue </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Base Pay Rate: </div> <div class="article__content__view__field__value"> $ 18.00 </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Full/Part Time </div> <div class="article__content__view__field__value"> Part Time </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Exempt or Non-Exempt Position </div> <div class="article__content__view__field__value"> Non-Exempt </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Shift </div> <div class="article__content__view__field__value"> P.M. shift </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__label"> Part Time Days </div> <div class="article__content__view__field__value"> <table class="schemaspec item_213"> <colgroup> <col class="item_213_col_0"> <col class="item_213_col_1"> <col class="item_213_col_2"> </colgroup> <thead> <th>Days of the week</th> <th>Shift</th> <th>Shift Start Time</th> </thead> <tbody><tr> <td>Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday</td> <td>P.M. shift</td> <td></td> </tr></tbody> </table> </div> </div> </div> </div> </article> <article class="article article--details js_collapsible"> <div class="article__header js_collapsible__header"> <div class="article__header__text"> <h3 class="article__header__text__title article__header__text__title--6"> Requirements and Description </h3> </div> </div> <div class="article__content js_collapsible__content"> <div class="article__content__view"> <div class="article__content__view__field tf_replaceFieldVideoTokens"> <div class="article__content__view__field__value"> <br><p><iframe id="vimeo_player_944205536" width="100%" height="300" title="Vimeo video player" frameborder="0" data-alternative-link="https://www.vimeo.com/944205536" src="https://player.vimeo.com/video/944205536?player_id=vimeo_player_944205536&title=0&portrait=0&byline=0&modestbranding=1"></iframe></p> </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__value"> <div style="text-align: justify;"> <strong>Unifi </strong>has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. </div> <div style="text-align: justify;"> </div> <div style="text-align: justify;">We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. </div> <div style="text-align: justify;"> </div> <div style="text-align: justify;"> <strong>No experience is required</strong>. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you. <br><br> </div> <div style="text-align: justify;"><strong>Job Summary: </strong></div> <div style="text-align: justify;">Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. <br><br> </div> <div style="text-align: justify;"> <strong>Benefits: </strong> </div> <div style="text-align: justify;"><ul> <li>Flight Privileges: Offered after 30 days for employees and eligible family members! </li> <li>Weekly pay for hourly employees (could change it specific to the state e.g. CA) </li> <li>Full time starts at 30 hours per week! </li> <li>Paid time off (for full-time employees). </li> <li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees). </li> <li>401k for all employees. </li> <li>Exclusive discounts and additional wellness programs. </li> </ul></div> <div style="text-align: justify;"><br></div> <div style="text-align: justify;"> <strong>Job Duties</strong>: </div> <div style="text-align: justify;"><ul> <li>Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. </li> <li>Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. </li> <li>Direct passengers through Customs, Immigration, and Quarantine. </li> <li>Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival. </li> <li>Push wheelchairs with passengers through all areas of the airport. </li> <li>Adhere to all safety procedures and policies. </li> <li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position. </li> <li><span style="font-size: inherit;">Complete work in a safe and secure manner, following company safety and operational standards</span></li> <li><span style="font-size: inherit;">Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy. </span></li> </ul></div> <div style="text-align: justify;"> <strong>Qualifications:</strong> </div> <div style="text-align: justify;"><ul> <li>High School diploma or GED. </li> <li>Must be at least 18 years of age. </li> <li>Must be able to obtain credentials required as per airport or state or customs requirements. </li> </ul></div> <div style="text-align: justify;"> <strong>Physical requirements: </strong> </div> <div style="text-align: justify;"><ul><li>Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl. </li></ul></div> <div style="text-align: justify;"> <strong>Working conditions: </strong> </div> <div style="text-align: justify;"><ul> <li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. </li> <li>Must be able and open to work in outside weather conditions which may include severe seasonal elements. </li> </ul></div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div></div> </div> </div> <div class="article__content__view__field "> <div class="article__content__view__field__value"> "<strong>Unifi </strong>is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." </div> </div> </div> </div> </article>