<div><h4>About Aveanna Healthcare</h4>At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.As a Care Experience Manager (CEM), you’ll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day. This role is in-person Monday to Friday.<hr><h3>Why You’ll Love This Role</h3><ul><li>No hands-on clinical work required – focus on coordination and communication</li><li>Be part of a purpose-driven team that’s passionate about making a difference</li><li>Opportunities for advancement and career growth</li><li>Build lasting relationships with families and caregivers</li><li>Make an impact in your community</li></ul><hr><h3>What You’ll Do</h3><ul><li>On-call every other week – phone-based support only, and you’ll be paid for your time</li><li>Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction</li><li>Manage caregiver schedules to ensure the right match of skills and availability</li><li>Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding</li><li>Maintain accurate and up-to-date records, schedules, and reports</li><li>Participate in the on-call rotation — only once every other week, phone support only, and paid</li><li>Help build a strong, engaged caregiver team by fostering a positive, supportive work environment</li><li>Handle problem-solving with professionalism and empathy — turning challenges into opportunities</li><li>Manage performance and support the retention of caregivers through engagement and timely feedback</li></ul><hr><h3>What We’re Looking For</h3><ul><li>Bachelor’s degree or equivalent work experience</li><li>2+ years of experience in sales, customer service, or a fast-paced office environment</li><li>Strong organizational and time management skills</li><li>Excellent communication, relationship-building, and problem-solving skills</li><li>Comfortable using MS Office and learning new systems quickly</li><li>Experience in recruiting or healthcare (preferred but not required)</li></ul><hr><h3>Bonus Points If You</h3><ul><li>Thrive in fast-paced environments</li><li>Are proactive, adaptable, and solution-oriented</li><li>Genuinely enjoy helping others</li><li>Want to grow into leadership or regional roles</li></ul><hr><h3>Travel Requirements</h3>Minimal local travel may be required for meetings, patient visits, or training sessions.<hr>If you're ready to join a team where your work truly matters — and where you’re supported to grow both professionally and personally — we want to hear from you!</div>As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.<a href="https://www.aveanna.com/CaliforniaPrivacyNotices.html">Notice for Job Applicants Residing in California</a><a href="https://info.flclearinghouse.com/">Notice for Job Applicants Residing in Florida</a>

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