HC
Posted 4 Jul 2026
Family Centered Treatment Specialist
HEALTH CONNECT AMERICA, INC
📍 Southern Pines
Full-time
Job description
Overview: <p style="text-align: center;"><span style="text-decoration: underline; font-family: calibri, sans-serif;"><span style="font-size: 10pt;"><strong>Immediate interview available! </strong></span></span></p><p style="text-align: center;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">After applying, watch for a text and email invite to complete a short AI-powered interview through our partner, Take2 — it's fast, flexible, and helps move you through the process sooner.</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: Calibri, sans-serif;"><strong><span data-teams="true">Immediate interview available! </span></strong><span data-teams="true">After applying, watch for a text and email invite to complete a short AI-powered interview through our partner, Take2 — it's fast, flexible, and helps move you through the process sooner.</span></span></p><p style="margin: 0px;"> </p><p style="margin-right: -31.5pt; text-align: center;"><span style="font-family: calibri; font-size: 10pt;"><img src="https://healthconnectamerica.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=70667&hashed=-301676362" alt="PINNACLE_LOGO_FULL_COLOR_RGB_300PX_W_144PPI" /></span></p><p style="margin: 0px;"> </p><p style="text-align: left;"><span style="font-family: calibri; font-size: 10pt;">Some careers are just jobs. This one is different. At <strong>Pinnacle Family Services</strong>, the work you do every day has a real and lasting impact on children and families who need it most.</span></p><p style="text-align: left;"> </p><p style="text-align: left;"><span style="font-family: calibri; font-size: 10pt;">For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.</span></p><p style="text-align: left;"> </p><p style="text-align: left;"><span style="font-family: calibri; font-size: 10pt;">When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.</span></p><p style="text-align: left;"> </p><p style="text-align: left;"><span style="font-family: calibri; font-size: 10pt;"><strong>Pinnacle Family Services</strong> is part of <strong>Health Connect America</strong>, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.</span></p><p style="text-align: left;"> </p><p style="text-align: left;"><span style="font-family: calibri; font-size: 10pt;"><strong><em>Come make a difference and grow with us.</em></strong></span></p><p style="margin-right: -31.5pt; text-align: center;"> </p><p style="margin-right: -31.5pt;"> </p><p style="margin-right: -31.5pt; text-align: center;"><span style="font-size: 18pt; color: #333399;"><strong>Health Connect America Family of Brands</strong></span></p><p style="margin-right: -31.5pt;"><img style="display: block; margin-left: auto; margin-right: auto;" src="https://healthconnectamerica.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=29247&hashed=423470918" alt="HCA combo logo - 2025 - Banner Landscape - 980 x 200 px" /></p><p style="margin-right: -31.5pt; text-align: center;"> </p><p style="margin: 0px;"><iframe style="display: table; margin-left: auto; margin-right: auto;" title="YouTube video player" src="https://www.youtube.com/embed/Xs68IGUrqz4?si=MLC5fuYxmKhUWoaT" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p> Responsibilities: <p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>If you're someone who believes that real change happens in real life — not just in an office — this role was built for you.</strong> As a Family Centered Treatment (FCT) Specialist at Pinnacle Family Services, you'll deliver meaningful, evidence-based services where it matters most: in the homes and communities of the children and families you serve.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>What You'll Do</strong></span></p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;">As an FCT Specialist, you'll work with a caseload of children, adolescents, and families, guiding them through a structured, research-backed treatment model designed to create lasting change. Your work will be hands-on, relationship-driven, and grounded in best practices. Day to day, you can expect to:</span></p><ul><li><span style="font-family: calibri; font-size: 10pt;">Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figuratively</span></li><li><span style="font-family: calibri; font-size: 10pt;">Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well-being</span></li><li><span style="font-family: calibri; font-size: 10pt;">Serve as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole-person care</span></li><li><span style="font-family: calibri; font-size: 10pt;">Develop, implement, and continuously refine individualized Service Plans in partnership with the families you serve</span></li><li><span style="font-family: calibri; font-size: 10pt;">Connect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time together</span></li><li><span style="font-family: calibri; font-size: 10pt;">Maintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provide</span></li><li><span style="font-family: calibri; font-size: 10pt;">Participate in Quality Assurance activities that help make our programs stronger for every family we serve</span></li></ul><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>What to Expect</strong></span></p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;">This is community-based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on-call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day-to-day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>Your Path to FCT Certification</strong></span></p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;">FCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e-learning trainings, and a team that's invested in your professional growth. Becoming FCT-certified isn't just a requirement; it's a credential that sets you apart in the field.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><video style="width: 100%; max-width: 560px; height: auto; display: table; margin: 0px auto;" poster="https://cdn-us.altrulabs.com/uploads/production/client-12011030/videos/video-13481410/video_13481410_WhIGzlcw8VYeMfKTiptZAg.gif" controls="controls" width="300" height="150" data-mce-fragment="1"> <source src="https://cdn-us.altrulabs.com/uploads/production/client-12011030/videos/video-13481410/video_13481410_WhIGzlcw8VYeMfKTiptZAg.mp4" type="video/mp4" /> What is Family Centered Treatment? <a href="https://app.altrulabs.com/player/14020510">Learn More!</a></video></p> Qualifications: <p style="margin: 0px;"><strong><span style="font-family: calibri; font-size: 10pt;">We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:</span></strong></p><ul><li><span style="font-family: calibri; font-size: 10pt;">Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non-Human Services field with a minimum of four years of experience working with youth or families</span></li><li><span style="font-family: calibri; font-size: 10pt;">Current FCT Certification is a plus, though not required — we'll help you get there</span></li><li><span style="font-family: calibri; font-size: 10pt;">Must meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis</span></li><li><span style="font-family: calibri; font-size: 10pt;">Must have a valid driver’s license and access to a fully insured, private form of transportation</span></li></ul><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>Be Well with Us</strong></span></p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;">We know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self — professionally and personally:</span></p><ul><li><span style="font-family: calibri; font-size: 10pt;">Retention Bonus — earn up to $2,000 annually through our 2026 Retention Bonus Program </span></li><li><span style="font-family: calibri; font-size: 10pt;">Flexible scheduling and a culture that recognizes the importance of work/life balance</span></li><li><span style="font-family: calibri; font-size: 10pt;">Employee Assistance Program (EAP) including 8 mental health counseling sessions annually — because your well-being matters</span></li><li><span style="font-family: calibri; font-size: 10pt;">Paid time off and paid holidays</span></li><li><span style="font-family: calibri; font-size: 10pt;">Medical, dental, vision, and voluntary insurance options</span></li><li><span style="font-family: calibri; font-size: 10pt;">Health Savings Account with company contribution</span></li><li><span style="font-family: calibri; font-size: 10pt;">Dependent Daycare Flexible Spending Account</span></li><li><span style="font-family: calibri; font-size: 10pt;">Access to a Health Navigator</span></li><li><span style="font-family: calibri; font-size: 10pt;">401(k) Retirement Plan</span></li><li><span style="font-family: calibri; font-size: 10pt;">Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life</span></li></ul><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><strong>Ready to Make a Difference?</strong></span></p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;">Join a team where your contributions truly matter. Apply now to be part of our community at Pinnacle Family Services, part of Health Connect America.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><em>Employment is contingent upon the successful completion of a comprehensive background investigation.</em></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: calibri; font-size: 10pt;"><em>Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our <span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"><span style="color: #0000ff;"><a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank" style="color: #0000ff;" rel="noopener">Equal Employment Opportunity Posters</a></span></span>.</em></span></p>