S
Posted 1 week ago
General Manager 4 - Food
Sodexo
📍 FALL RIVER
Full-time
Job description
Role Overview: <div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sodexo is seeking a <strong>General Manager 4 – Food</strong> for <strong>St. Anne’s Hospital</strong> in Fall River, MA. This leader will oversee a comprehensive food service operation that includes <strong>patient dining, retail dining, and catering services</strong> within a busy acute care environment.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The General Manager will be responsible for driving operational excellence, enhancing the patient and guest dining experience, and delivering strong financial performance. This role offers an exciting opportunity for a dynamic leader with a passion for healthcare food service and a commitment to quality, safety, and innovation.</span></p></div> What You'll Do: <ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead and manage all aspects of food service operations, including <strong>patient services, retail dining, and catering</strong></span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Drive <strong>patient satisfaction and experience</strong>, ensuring high-quality, compliant meal service delivery</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee <strong>clinical nutrition and diet office coordination</strong> in partnership with Registered Dietitians</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure compliance with <strong>regulatory standards</strong> (Joint Commission, state, and federal guidelines)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain strong <strong>financial performance</strong>, including budgeting, forecasting, cost controls, and revenue growth</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure food safety, sanitation, and HACCP standards are consistently met</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support and execute <strong>catering operations</strong> for internal events and hospital functions</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build <strong>strong client relationships</strong> and deliver innovative solutions to meet evolving needs</span></li></ul> What We Offer: <p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</span></p><p style="margin: 0px;"> </p><ul style="margin-top: 0in;"><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, Dental, Vision Care and Wellness Programs</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) Plan with Matching Contributions</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Time Off and Company Holidays</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Career Growth Opportunities and Tuition Reimbursement</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">More extensive information is provided to new employees upon hire.</span></p> What You Bring: <ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong leadership experience in <strong>food service management</strong>, ideally within a <strong>healthcare setting</strong></span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with <strong>patient services / patient dining programs</strong> is highly preferred</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Background in <strong>nutrition, dietetics, or clinical food service operations</strong> strongly desired</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven success managing <strong>financials</strong>, including budgets, P&L, and cost controls</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lead teams in a <strong>fast-paced, union or non-union environment</strong> (union experience preferred)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrated success improving <strong>patient satisfaction scores and operational performance</strong></span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication and relationship-building skills with clients and internal teams</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of <strong>regulatory compliance</strong> and food safety standards in healthcare</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong problem-solving skills with the ability to drive innovation and change</span></li></ul> Who We Are: <p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete <a href="https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab" target="_blank" rel="noopener">this form</a>.</span></p> Qualifications & Requirements: <p style="margin: 0px;">Minimum Education Requirement - Bachelor’s Degree or equivalent experience<br />Minimum Management Experience – 5 years<br />Minimum Functional Experience – 5 years</p>