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Posted 3 Jul 2026
Operations Manager
Grifols
📍 Louisville
Full-time
Job description
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<p style="text-align:justify">Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.</p>
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<p style="text-align:center;background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-size:18.0pt;font-family:'Times New Roman', serif;color:#222222">Operations Manager</span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">The Operations Manager is a key member of the donor center leadership team, responsible for overseeing day-to-day operational performance to ensure donor safety, regulatory compliance, and achievement of production goals. This role provides direct leadership to frontline staff across donor floor operations and ensures all center activities align with company standards, SOPs, and applicable regulatory requirements. </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Summary:</span></strong><span style="font-family:'Times New Roman', serif;color:#222222"> </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Assists with operational management of a Plasma Collection Center, ensuring compliance with all applicable policies and regulations and overall performance and profitability of the center. Acts on behalf of the Center Manager in his/her absence, may manage the center alone for days at a time. This position will manage employees in centers with over 50,000 liters. </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Experience: </span></strong></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Typically requires 3+ years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Responsibilities: </span></strong></p>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Responsible for all aspects of the donor center when the Center Manager is not present. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Collaborates with Training and Quality staff to ensure that training and quality goals are met. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Coaches and leads through effective feedback to employees through the Operations Supervisor(s). </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Monitors and evaluates operations. Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements. Makes critical decisions for the modifications of action plans. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Actively delegates, monitors, and holds responsible the operations supervisors for their performance. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Directs and supervises employees. This includes creating and managing work schedules. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises. </span></li>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Other Responsibilities: </span></strong></p>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Responsible for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Develops and implements active donor recruitment advertising campaigns to improve production levels. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Controls center donor funds and ensure that all financial records are accurate and in order. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Minimizes center liability through constant risk management review. Investigates all unsafe situations and Situations/complaints. Develops and implements required corrective actions. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Directs and monitors the performance of outside vendors. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Reviews and monitor special projects for accuracy and timely completion. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Works with the Center Manager in implementing the donor center's mission into the community. </span></li>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Education</span></strong><strong><span style="font-family:'Times New Roman', serif;color:#222222">:</span></strong><span style="font-family:'Times New Roman', serif;color:#222222"> </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field. </span></p>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">KSAs:</span></strong></p>
<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-family:'Times New Roman', serif;color:#222222"> </span></strong></p>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Ability to maintain adequate levels of plasma collection and adhere to quality standards. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Ability to motivate staff to achieve established goals and standards. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">May be required to relocate </span></li>
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<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222">Occupational Demands:</span></strong></p>
<p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><span style="font-size:14.0pt;font-family:'Times New Roman', serif;color:#222222"> </span></strong></p>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Work is performed in an office and/or a laboratory/manufacturing environment. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office equipment. Exposure to extreme cold below 32*, miscellaneous production chemicals, moving machinery and production equipment. Exposure to high levels of noise on production floor. Personal protective equipment required such as protective eyewear, garments, and gloves. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Times New Roman', serif;color:#222222">Ability to apply abstract principles to solve complex conceptual issues. </span></li>
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<li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:12.0pt;font-family:'Arial Narrow', sans-serif">
<p><strong>#app</strong></p>
<p><strong>#LI-CM1</strong></p>
<strong><span style="font-family:'Times New Roman', serif;color:#222222">#BiomatUSA</span></strong>
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<p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Third Party Agency and Recruiter Notice:</span></span></p>
<p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.</span></span></p>
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<p style="margin-bottom:11.0px"><strong><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.</span></span></strong></p>
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<p><img src="https://staticweb.grifols.com/documents/675849/2554709/SuccesFactors_1020x93_jobposting_line_test.png/e2cffc87-a707-9e08-b5ef-081cae1f1ecf?t=1636640341637" width="100%"></p>
<p><strong>Location: NORTH AMERICA : USA : KY-Louisville:IBOWENSB - Owensboro KY-Frederica St-IBBI</strong></p>
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<p><a href="https://www.grifols.com/en/what-we-do" target="_blank" rel="noopener">Learn more about Grifols</a></p>
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