HC
Posted 3 days ago
Part-time Family Support Specialist
HEALTH CONNECT AMERICA, INC
📍 Knoxville, US
Part-timeFull-time
Job description
Overview: <p style="margin-right: -31.5pt; text-align: center;"><span style="font-size: 18pt;"><span style="color: #ff6600;"><strong>Join Our Impactful Team at Health Connect America!</strong></span> </span></p><p style="margin-right: -31.5pt; text-align: center;"> </p><p style="margin: 0px;">Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">When you join Health Connect America, you join an organization that invests in you. You'll <strong>Grow With Us</strong> through meaningful development opportunities, <strong>Be Well With Us</strong> through programs that support your whole self, and know that <strong>You Belong With Us</strong> in a culture built on purpose, compassion, and impact.</p><p style="margin: 0px;"> </p><p style="margin-right: -31.5pt;"> </p><p style="margin-right: -31.5pt; text-align: center;"><span style="font-size: 18pt; color: #333399;"><strong>Our Brands</strong></span></p><p style="margin-right: -31.5pt;"><img style="display: block; margin-left: auto; margin-right: auto;" src="https://healthconnectamerica.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=29247&hashed=423470918" alt="HCA combo logo - 2025 - Banner Landscape - 980 x 200 px" /></p><p style="margin-right: -31.5pt; text-align: center;"> </p><p style="margin: 0px;"><iframe title="YouTube video player" src="https://www.youtube.com/embed/Xs68IGUrqz4?si=MLC5fuYxmKhUWoaT" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p> Responsibilities: <p style="margin: 0px;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">The Family Support Specialist provides best practice, quality clinical services, ensures all documentation is completed per Payer’s, state licensing agent’s, COA, & HCA’s standards and established guidelines and assist with marketing for new referrals. </span></p><p style="margin: 0px;"> </p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address complaints/concerns. </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Develop treatment plans with the input of the treatment team and the Clinical Supervisor </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Provide individual, group, and family therapeutic interventions and skill building as outlined in the Treatment Plan </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Implement Health Connect America approved therapeutic interventions as delineated on the treatment plan with clients and their families </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Complete all client documentation within established time frames </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Attend and actively participate in weekly Treatment Team meetings </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Link the client and family with specific services and resources as identified in the treatment plan </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Serve as a liaison with other professionals and agencies as related to the client </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Actively recruit new referrals to ensure that your caseload stays full </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Provide 24/7 on-call support for clients as per program requirements </span></li><li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Ensure compliance with all state regulatory bodies & COA standards. </span></li><li style="text-align: justify; margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;">Participate in and complete all assigned training and professional development activities, including E Learning courses. </span></li></ul><p style="text-align: justify; margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: calibri, sans-serif; font-size: 10pt;"> </span></p> Qualifications: <ul><li><span style="font-family: calibri, sans-serif; font-size: 10pt;">A Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with 1 year of experience working with children (including internships or volunteer experiences) is preferred, OR a BA/BS degree with 3 years of relevant experience. </span></li></ul><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><strong><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Be Well with HCA:</span></span></strong><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">We recognize the importance of self-care and work/life balance.</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">We offer flexibility in scheduling and provide all </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">employees</span><span style="margin: 0px; padding: 0px;"> access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Additional</span><span style="margin: 0px; padding: 0px;"> benefits include:</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Access to a Health Navigator</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="2" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Health Savings Account with company contribution</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="3" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Dependent Daycare Flexible Spending Account</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="5" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">401(k) Retirement Plan</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="6" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Benefits Hub</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 72px; padding: 0px; font-size: 10pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props="{" aria-setsize="-1" data-aria-posinset="7" data-aria-level="2"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Tickets at Work</span></span><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{"> </span></span></li></ul><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: calibri, sans-serif; color: #000000;" data-ccp-props="{"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: calibri, sans-serif; font-size: 10pt; background-color: #ffffff; color: #ff6600;"><strong><span style="margin: 0px; padding: 0px;" data-contrast="none">Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!</span></strong><span style="margin: 0px; padding: 0px;" data-ccp-props="{"> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: calibri, sans-serif; font-size: 10pt;"><span style="margin: 0px; padding: 0px; color: #000000;" data-ccp-props="{">Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: calibri, sans-serif; color: #000000;" data-ccp-props="{"><em><strong>Health Connect America</strong> and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://www.dol.gov/agencies/ofccp/posters" target="_blank" rel="noopener">Equal Employment Opportunity Posters</a></span></em></span></p>