Traveling Business Office Manager- Skilled Nursing

<div style="color: rgb(0, 0, 0); font-family: "Segoe UI"; font-size: 14px; line-height: 20px;"> <h1><u><span style="font-size:16px;"><strong>Traveling Business Office Manager (BOM) – Texas</strong></span></u></h1> <h3><strong>Touchstone Communities </strong></h3> <p><strong>Are you a proven Business Office leader who thrives in fast-paced environments—and is ready to take your expertise on the road?</strong></p> <p>Touchstone Communities is seeking a <strong>seasoned, high-performing Traveling Business Office Manager</strong> to support our skilled nursing facilities across Texas. This is a <strong>road warrior role</strong> for a confident leader who can step into any building, assess operations, stabilize performance, and drive results.</p> <p>If you have a <strong>track record of success in SNF business office operations</strong>, a passion for excellence, and the flexibility to travel extensively—we want to meet you.</p> <h2><u style="font-size: 14px;"><span style="font-size:16px;"><strong>What You’ll Do</strong></span></u></h2> <p>As a <strong>Traveling BOM</strong>, you will serve as a trusted expert and operational leader, stepping in where needed to <strong>enhance performance, ensure compliance, and drive financial success</strong>.</p> <h3><strong>Operational Leadership</strong></h3> <ul> <li>Step into communities and quickly assess, stabilize, and elevate business office operations</li> <li>Ensure full compliance with <strong>federal, state, and company billing and financial standards</strong></li> <li>Provide hands-on support, training, and mentorship to on-site teams</li> </ul> <h3><strong>Revenue Cycle & Financial Expertise</strong></h3> <ul> <li>Oversee <strong>billing, AR management, collections, and reimbursement processes</strong></li> <li>Act as the key liaison between <strong>Central Support Office (CSO), residents, and families</strong></li> <li>Support and guide <strong>Medicaid application processes</strong>, eligibility, and education</li> </ul> <h3><strong>Trust Fund & Compliance Oversight</strong></h3> <ul> <li>Manage <strong>resident trust funds</strong> with accuracy and integrity</li> <li>Ensure monthly reconciliations are completed timely and that <strong>state audits result in zero deficiencies</strong></li> <li>Uphold HIPAA and all regulatory standards across systems and processes</li> </ul> <h3><strong>Performance & Continuous Improvement</strong></h3> <ul> <li>Evaluate prior BOM performance and provide actionable feedback to leadership</li> <li>Identify process gaps and implement scalable solutions</li> <li>Partner with Administrators and Regional leaders to drive <strong>measurable business outcomes</strong></li> </ul> <h2><u><span style="font-size:16px;"><strong>What You Bring</strong></span></u></h2> <p>We are seeking a <strong>true expert</strong> in skilled nursing business office operations:</p> <ul> <li><strong>Minimum 3+ years of Business Office Manager experience in a Skilled Nursing Facility (REQUIRED)</strong></li> <li>Demonstrated <strong>success in AR reduction, collections, and revenue cycle performance</strong></li> <li>Strong knowledge of <strong>Medicare, Medicaid, and insurance billing processes</strong></li> <li>Experience navigating <strong>complex admissions and payer sources</strong></li> <li>Ability to <strong>quickly adapt and lead in new environments</strong></li> <li>Proficiency in systems such as <strong>PointClickCare (PCC), Papersave, SSI (preferred)</strong></li> <li>Exceptional communication, leadership, and problem-solving skills</li> </ul> <h2><u><span style="font-size:16px;"><strong>Travel Requirements</strong></span></u></h2> <ul> <li><strong>100% travel across Texas (weekly travel required)</strong></li> <li>Must reside in Texas and be comfortable working in multiple communities</li> </ul> <p>This is a <strong>true field-based role</strong>—perfect for a professional who enjoys variety, autonomy, and making a visible impact wherever they go.</p> <h2><u><span style="font-size:16px;"><strong>What Sets You Apart</strong></span></u></h2> <ul> <li>You’re a <strong>fixer and builder</strong>—you don’t just maintain operations, you improve them</li> <li>You thrive under pressure and bring <strong>confidence and clarity</strong> to complex situations</li> <li>You’re highly accountable and driven by <strong>results and measurable success</strong></li> <li>You’re a team player who can quickly build trust with new teams</li> </ul> <h2><u><span style="font-size:16px;"><strong>What’s In It For You?</strong></span></u></h2> <p>We take care of our team so they can take care of others:</p> <ul> <li><strong>100% employer-paid medical benefits</strong> (effective 1st of the month after hire)</li> <li>Health Savings Allowance</li> <li><strong>Travel reimbursement+ cell phone allowance</strong></li> <li>Generous Paid Time Off, Bereavement, and Jury Duty pay</li> <li><strong>Tuition Reimbursement Program</strong></li> <li>401(k) with employer match</li> <li>Life, supplemental, and pet insurance</li> <li>Legal benefits & will preparation</li> <li>Access to a <strong>Team Chaplain</strong> for support</li> </ul> </div>