WT
Posted 1 week ago
General Manager
Willow Tree Recruiting
📍 New York
Management & Operations
Job description
<div><p>Join this renowned restaurant group as the General Manager, responsible for overseeing all restaurant operations, complete with excellent benefits, salary, and career growth opportunity.</p><h3>COMPANY:</h3><ul><li>Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence</li><li>Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts</li><li>Offers a dynamic, team-focused environment with meaningful opportunities for growth</li></ul><h3>BENEFITS & FEATURES:</h3><ul><li>Medical insurance paid 100%</li><li>Dental and Vision insurance</li><li>FSA and HSA</li><li>401k (after 1 year, with 5% matching)</li><li>2 weeks of vacation, 3 weeks after 2+ years</li><li>7 company holidays</li></ul><h3>YOUR ROLE WITH THE COMPANY:</h3><p>The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:</p><ul><li>Oversee daily operations with a strong focus on providing exceptional guest experiences</li><li>Lead, coach, and inspire front of house team to maintain high service standards</li><li>Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams</li><li>Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets</li><li>Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes</li><li>Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage</li><li>Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability</li><li>Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values</li></ul><h3>BACKGROUND PROFILE:</h3><ul><li>3+ years of experience as a General Manager with a $6M+ upscale restaurant</li><li>Must be an independent worker and possess proven management skills</li><li>Have strong interpersonal and communication skills</li><li>Passionate, energetic, detail oriented, and a passion for hospitality</li><li>Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment</li><li>Able to pivot swiftly and embrace new challenges with a learning mindset</li></ul></div>
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