General Manager - Sake No Hana

<div><h3><b>Tao Group Hospitality offers competitive benefits for all full-time team members such as:</b></h3> <ul> <li><b>Medical, Dental, and Vision Coverage</b></li> <li><b>401(k) Retirement Program with Employer Match</b></li> <li><b>Life and Disability Insurance Plans</b></li> <li><b>Ancillary Insurance Plans</b></li> <li><b>Employee Assistance Program</b></li> <li><b>Fertility & Family Forming Support and Resources</b></li> <li><b>Pet Insurance</b></li> <li><b>Employee Discounts</b></li> <li><b>TAO Savings Marketplace</b></li> <li><b>Time off and much more!</b></li> </ul> <p>Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.</p> <h3><b>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</b></h3> <ul> <li>Anticipate and accommodate the needs of the guests.</li> <li>Oversees the general cleanliness of the front-of-house and the entire venue.</li> <li>Conducts decision-making process for interviewing, hiring, and training new applicants.</li> <li>Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members.</li> <li>Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations.</li> <li>Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability.</li> <li>Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events.</li> <li>Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing.</li> <li>Regulates all executive-level POS functions.</li> <li>Responsible, with the Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards.</li> <li>Oversees Department of Health and company sanitation standards.</li> <li>Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.</li> <li>Coaches and develops front-of-house team members by setting clear guidelines and expectations.</li> <li>Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.</li> <li>Ensures all team members are compliant with all front-of-house standards and procedures.</li> <li>Possesses in-depth knowledge of all food and beverage menus.</li> <li>Oversees that all guest and team member concerns are resolved.</li> <li>Practical knowledge of the job duties of all supervised team members.</li> <li>Communicates clearly and concisely with heart-of-house team members during service.</li> <li>Oversees the completion of all opening and closing procedures as prescribed by the company.</li> <li>Oversees the replacement or repair of all breakage and damage to equipment or furniture.</li> <li>Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.</li> <li>Learn by listening, observing other team members, and sharing knowledge while leading by example.</li> <li>Portrays a positive and professional attitude.</li> <li>Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.</li> <li>Works as part of a team and provides help and support to all fellow team members.</li> <li>Assist and/or complete additional tasks as assigned</li> </ul> <h3><b>TRAINING REQUIREMENTS:</b></h3> <ul> <li>TAO Group Hospitality General Manager Training Program</li> <li>PCI/DSS Training</li> </ul> <h3><b>EDUCATION/WORKING KNOWLEDGE:</b></h3> <ul> <li>Minimum 8 years of previous hospitality experience in a General Manager or senior management role within a high-volume setting is essential.</li> <li>Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.</li> <li>Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.</li> <li>Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.</li> <li>Must be organized, self-motivated, and proactive with strong attention to detail.</li> <li>Proficient with computers (Microsoft Products), POS, and technology.</li> </ul> <h3><b>SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE</b></h3> <p>The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions</p> <ul> <li>Must have strong problem‑solving skills</li> <li>Ability to work under pressure and meet deadlines</li> <li>Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume</li> <li>Excellent written and verbal communication skills required</li> <li>Must have good positive energy throughout the day</li> <li>Must be able to read the computer monitors and print legibly</li> <li>Must be able to sit and/or stand for extended periods of time</li> <li>Must be able to move quickly through work and set the pace in the office</li> <li>Must be able to push and lift up to 40 lbs.</li> <li>Small to Medium office environment</li> <li>Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment</li> <li>5-30% Local Travel (United States)</li> <li>May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required</li> <li>Maintain a professional, neat, and well-groomed appearance adhering to Company standards</li> <li>Ability to maintain a high level of confidentiality</li> <li>Ability to handle a fast-paced, busy, and somewhat stressful environment</li> <li>Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner</li> </ul></div> #J-18808-Ljbffr