ND
Posted 3 weeks ago
Property Operations Manager
NorthPoint Development LLC
📍 Charlotte
IT/TechnologyRemoteContract
Job description
<p><strong>*This will be an in-person role in Charlotte</strong></p>
<p>Curious about a career with <strong>NorthPoint</strong>?</p>
<p>NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a <strong>Commercial Property Manager</strong> to our growing team at NorthPoint Management!</p>
<p><em>“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.</em></p>
<p><strong>How We Put You First:</strong></p>
<p>At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:</p>
<ul>
<li>A selection of comprehensive medical, dental, and vision plans</li>
<li>401k with 100% match up to 6%, immediately vested upon enrollment</li>
<li>Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone</li>
<li>Mental Health Reimbursement</li>
<li>Childcare reimbursement</li>
<li>$2,000 annual HRA and HSA contribution</li>
<li>Parental Paid Leave</li>
<li>Flexible Spending Account</li>
<li>Living Generously program with 100% charitable contribution match</li>
</ul>
<p><strong>What You’ll Do:</strong></p>
<ul>
<li>Provide excellent service to our industrial commercial real estate customers through our core values.</li>
<li>Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue.</li>
<li>Ensure that there is 24-hour emergency coverage for the property at all times.</li>
<li>Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.</li>
<li>Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.</li>
<li>Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.</li>
<li>Become proficient with the Yardi Property management software, Salesforce and Monday.com.</li>
<li>Create building and property operating budgets utilizing Yardi Advanced Budgeting</li>
<li>Complete Property tenant CAM Reconciliations utilizing Yardi.</li>
<li>Maintain appropriate records, correspondence and file notes in Lease Manager.</li>
<li>Provide 5 Year Building Capital Plans – Collaborate with Asset Management team on funding the plans/needs.</li>
<li>Track tenant lease expirations, plan for move-outs/renewals as required.</li>
<li>Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures.</li>
<li>Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review.</li>
<li>Work directly with the Development Management team to ensure a smooth transition of a building post construction.</li>
<li>Be proactive in addressing warranty issues during the first 12 months post construction.</li>
<li>Assist the Regional Director of Property Management with establishment of the Property</li>
<li>Monitor all key dates and reporting within Yardi and Salesforce.</li>
<li>Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.</li>
<li>Assist in the production of monthly and annual reports.</li>
<li>Assist in preparation of transaction related documents.</li>
<li>Assist in maintaining tenant contact lists in Yardi for the company.</li>
<li>Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).</li>
<li>Contractor coordination.</li>
<li>Coordinate tenant move-ins/move-outs.</li>
<li>Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution.</li>
<li>Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings.</li>
<li>Update new property information in Yardi, SalesForce and on Building Engineer reference sheets.</li>
<li>Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.</li>
<li>Ensure proper property and GL coding on invoices.</li>
<li>Investigate cost reduction opportunities.</li>
<li>Assist corporate accounting with questions related to the property and resolution of vendor issues.</li>
<li>This position requires at least 50% travel.</li>
</ul>
<p><strong>Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you!</strong></p>
<p><strong>Who You Are:</strong></p>
<ul>
<li>Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel</li>
<li>2+ years of direct Commercial and Industrial Property Management required</li>
<li>Industrial Property Management experience.</li>
<li>Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and Monday.com) a plus.</li>
<li>Effectively prioritize and multi-task.</li>
<li>Excellent people skills.</li>
<li>Strong working knowledge of general office equipment (copiers, scanners).</li>
<li>Ability to effectively communicate both orally and in writing with peers, managers and clients.</li>
<li>Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.</li>
<li>Ability to work independently in a remote atmosphere effectively and efficiently.</li>
</ul>
<p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p><br/><br/><img/><br/><br/><p>PIf3ef404fa57b-31181-40785641</p>