Senior GTM Operations Engineer

Remote role – candidates located within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC.

Position Summary

At HackerOne, our Go-to-Market (GTM) Operations function is modernizing and re-architecting the revenue engine, leading the build of an AI-native GTM operations model that connects planning, execution, analytics, and performance into a cohesive, scalable system. We are looking for a Senior GTM Operations Engineer to partner with GTM stakeholders to diagnose complex operational challenges, reimagine how they should work, and build the AI-native capabilities that make that vision real.

Key Responsibilities

Apply First Principles Problem Solving to diagnose complex GTM challenges, identify root causes, challenge legacy assumptions, and redesign workflows across forecasting, pipeline management, quote‑to‑cash, planning, sales enablement, and partner operations.
Champion an AI First approach by designing, building, and deploying AI-native workflows, agentic automations, and intelligent systems that improve the speed, consistency, and quality of GTM execution.
Partner with stakeholders across Revenue Operations, Sales, Marketing, Customer Success, Channel Partners, and Finance to architect scalable solutions that connect strategy, systems, processes, and execution.
Evaluate and evolve the GTM technology ecosystem, including Salesforce, Gong, Clay, ZoomInfo, Looker, and emerging AI-native platforms, identifying opportunities to simplify workflows, improve scalability, and accelerate business outcomes.
Leverage Data‑Driven Decision Making to design system instrumentation, architect data flows, establish measurement frameworks, and build feedback loops that improve forecasting accuracy, pipeline visibility, planning effectiveness, and operational performance.
Build and maintain integrations, automation frameworks, and operational tooling that reduce manual effort, improve signal quality, and increase reliability across critical GTM workflows.
Demonstrate Change Agility by proactively identifying opportunities to improve processes, piloting new approaches, adapting quickly to evolving business needs, and helping stakeholders successfully adopt new ways of working.
Establish and enforce shared definitions, governance standards, system‑of‑record integrity, and operational best practices that improve execution consistency, cross‑functional alignment, and long‑term scalability.

Minimum Qualifications

5+ years of experience in GTM Engineering, Revenue Operations, Business Systems, or a closely related role within B2B SaaS, cybersecurity, or AI‑driven organizations.
Demonstrated experience designing, building, and deploying AI‑enabled workflows, automations, integrations, or agentic systems that deliver measurable business outcomes.
Deep expertise with Salesforce CRM and strong understanding of GTM operating processes, including forecasting, pipeline management, quote‑to‑cash, territory planning, and sales enablement.
Strong analytical capabilities with experience using data to validate assumptions, measure impact, identify opportunities, and influence business decisions.

Preferred Qualifications

Experience scaling GTM operations within cybersecurity, enterprise SaaS, or high‑growth technology environments.
Experience building predictive analytics, forecasting intelligence, or machine learning‑enabled operational workflows.
Experience working in AI‑native, product‑led growth, or highly automated GTM organizations.
Experience implementing governance frameworks, operational standards, and scalable systems that improve consistency across multiple GTM functions.

Compensation

Tier A: $153‑187k

Tier B: $137‑168k

Compensation Range: $137K - $187K

Benefits

Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program

*Eligibility may differ by country

Equal Opportunity Employer

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US‑based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Employment at HackerOne is contingent on a background check.

Visa/work permit sponsorship is not available.

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