Customer Success Lead — Remote, Flexible Hours & Equity

LogRocket is hiring a Customer Success Manager in the United States. You will own the relationship with a book of customers, guiding onboarding, adoption, and renewal to drive value and prevent churn.

You’ll collaborate with sales, product, and support to ensure broad feature usage, health scores, and measurable ROI, including regular executive-facing reviews and strategic planning. This role emphasizes relationship-building and proactive retention/maximizing ARR.