Director, SMB Channel Account Management

Rippling is seeking a pragmatic, growth-minded Director of Account Management to lead our remote US SMB channel team. You will coach and develop account managers, staff and guide teams to meet growth, margin, and customer retention targets.

You will define lifecycle events, set goals and quotas, monitor metrics, and collaborate with leadership to expand our go-to-market strategy. This hands-on role requires strong leadership, analytical ability, and an entrepreneurial drive.