Global IT Operations Chief — AI-Driven Transformation

Blackboard is seeking a Senior Director of IT Operations to lead a global IT organization. Remote-first role with preference for Phoenix, AZ, to align with regional teams.

You will drive a modernization of our operating system, optimize tools, and harness AI to raise service levels across onboarding, identity, support, procurement, and reporting. The role demands hands-on leadership, strong vendor management, and a focus on security, compliance, and cost discipline.