Head of Web Experience & Ecommerce Design

Cengage is seeking a Director of Web Experience Design to shape vision and design strategy for our web ecosystem, guiding customers from discovery through purchase and engagement. You will lead and mentor a design team, grounding decisions in customer insights, analytics, and experimentation to deliver measurable improvements in ecommerce, conversion, and overall user experience.

The role requires senior leadership, collaboration with product, marketing, analytics, and engineering, and staying