Operations Analyst

Overview

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Job Title & Specialty Area: Operations Analyst-DPMSC Administration
Department: DPMSC Administration
Location: Dallas, TX
Shift: Monday through Friday from 8:00 a.m. to 5:00 p.m.
Job Type: Remote

Why Children’s Health?
Our mission is to Make Life Better for Children. We strive to deliver an extraordinary patient and family experience through cutting-edge treatments and an affiliation with UT Southwestern. We are committed to promoting children’s health within the broader community.

Summary

The Operations Analyst plays a critical role in the Business Operation team within the Children’s Health Medical Group by driving strategic initiatives and ensuring the successful execution of key projects. This position provides high-level analytical and project management and business planning support across ongoing operations, performance optimization, and budget recovery initiatives. The role partners with senior leaders, often serving as a project manager overseeing timelines, coordinating across-functional teams, and delivering regular progress updates during leadership meetings. The ideal candidate demonstrates exceptional organizational skills, the ability to manage multiple complex projects, and a proactive approach to problem-solving. Strong communication and collaboration skills are essential to align priorities and ensure timely high-impact outcomes.

Responsibilities

• Work with senior leadership in support of the organization's budget recovery initiatives, including staffing project teams and project management activities.
• Financial and operations analysis, including benchmarking and productivity analysis.
• Financial reporting of budget recovery initiatives.
• Assist senior leadership within the operations group relative to ongoing operations and performance improvement activities.
• Complete quality improvement work as opportunities are identified.
• Resolve issues identified during leadership rounding.
• Develop communication and presentations for meetings and other events as requested.
• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust.
• Review and track contracts as needed.
• Other duties as assigned.

Work Experience

• At least 3 years previous or related experience required.

Education

• Four-year Bachelor's degree or equivalent experience required.
• Graduate or professional work or advanced degree; or equivalent experience preferred.

Benefits

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure.
• Paid Parental Leave (up to 12 weeks).
• Caregiver Leave.
• Adoption and surrogacy reimbursement.

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