Remote Network Support Specialist - Client Care & Resolution

Genex Service LLC is seeking a Network Customer Service Support Specialist for a fully remote role. The position includes a mandatory 90-day training period with a fixed schedule of Monday through Friday, 8:00 AM – 5:00 PM Eastern Time.

The role focuses on resolving client inquiries across auto, workers' compensation, and group health services. Ideal candidates have 2–5 years in customer support, strong communication, and the ability to navigate multiple systems to identify root causes and