Remote Senior Manager, Public Sector Customer Success

Trellix is seeking a Senior Manager, Customer Success for the U.S. Public Sector to lead a team of 8 Customer Success Managers.

You will direct strategy, execution, and lifecycle management for Federal Civilian, DoD, IC, and SLED/GHE accounts, reporting to the Senior Director of Customer Success & Professional Services. In this role, you will drive gross retention, net retention, platform adoption, and customer value realization, partnering with Sales, Professional Services, and Support to