Senior AI Solutions Architect - Enterprise CX Orchestration

Genesys Cloud Services, Inc. in Menlo Park, CA, seeks a Principal AI Solutions Architect to turn ambitious AI initiatives into production‑ready solutions that improve customer experience and enterprise adoption.

You will own technical engagements across Genesys Cloud, agentic AI, conversational AI, automation, data, and integrations, partnering with senior leaders to deliver measurable outcomes.