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Posted 1 week ago
Senior Customer Success Lead — Enterprise Growth & Value
Spectrum
Hoboken, NJ
Management & Operations, Sales
Job description
Spectrum in Hoboken is seeking a senior Customer Success Manager IV to drive enterprise outcomes and value realization across a portfolio of customers. You will quarterback cross-functional teams across Sales, Delivery, Operations, Consulting and Support to ensure retention, adoption and long-term value.
The role emphasizes value-driven conversations, risk mitigation, and strategic account growth, with opportunities to mentor others and shape scalable Customer Success programs.
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