Senior Tier 3 Support Engineer — Remote

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team. You will troubleshoot escalated issues from T1 across backend, databases, APIs, and integrations, analyze logs, and contribute to runbooks while maintaining high service quality.

The role emphasizes proactive problem solving, clear communication, and collaboration with Engineering. The position offers fully remote work from the EU or globally, exposure to diverse clients, and a compensation package in USD with a