Technical Support Performance Manager (Remote)

ServiceNow Inc. in San Diego, CA is seeking a Manager, Technical Support Management - Performance to lead the team responsible for core support metrics including CSAT and Time to Resolution. The role emphasizes reducing backlogs and driving performance in a fast-moving support organization.

Must be legally authorized to work in the U.S. without sponsorship; telecommuting is permitted. The position offers a competitive annual salary within the disclosed range and opportunities to influence