IT Desktop Admin (Manufacturing IT & End User Support)

Job Description Job Description IT Desktop Administrator Manufacturing IT & End-User Support Reports to: Senior IT Support Manager Location: 100% Onsite Position Summary We are seeking a hands-on IT Desktop Administrator to provide onsite technical support across office, manufacturing, and production environments. This role supports Windows endpoints, Microsoft cloud services, printers, IoT devices, IP cameras, network connectivity, and manufacturing production systems within a fast-paced SMT/PCBA manufacturing operation. This is a high-urgency, execution-focused support role. The ideal candidate is comfortable working directly with users, equipment, production systems, and infrastructure to quickly troubleshoot and resolve issues. This is not a ticket-routing role; it is a hands-on position focused on rapid issue resolution, production uptime, and strong onsite support. Key ResponsibilitiesEnd -User & Endpoint Support * Provide hands-on support for Windows 10/11 laptops, desktops, peripherals, and mobile devices. * Perform hardware builds, imaging, deployment, break/fix support, and device replacements. * Troubleshoot Windows OS issues, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, VPN, and remote access tools. * Support endpoint provisioning and device lifecycle management using Microsoft Intune, Entra ID, and Active Directory. * Assist with onboarding and offboarding, including